Development of economic and management tools to ensure business processes

The author, along with the traditional performance and characteristics of the business processes such as effectiveness, efficiency and adaptability, introduced the characteristics of the business process - "the ability to pre-define and shape the needs of consumers, provided the optimal ratio "price – quality", in accordance with the requirements of the market in terms of quality for the enterprise". With this in mind, it is necessary to allocate responsibility for these types of business processes. Business process modeling provides, among other things, a comprehensive approach to their rationing, documentation and analysis. Based on the classical representation of the business process model as a sequence of "input, transformation and output", the concept developed in the dissertation work provides for a set of sequential and interrelated elements of a recommendatory nature. Indicators of flexibility of the quality management system of business processes in the field of supply of the enterprise strengthens the input part a business process.

ISBN 978-1-952243-31-9-0
DOI https://doi.org/10.25726/p7852-0187-8360-r